About Great Question
Great Question is the all-in-one customer research platform for understanding your customers. Run interviews, surveys, and prototype tests while using AI to analyze it all in one place.
We’re a well-funded, seed-stage startup backed by Y Combinator and Funders Club, working with some of the most innovative companies in the world like Gusto, Experian, Canva & Brex.
We’re post product-market-fit but pre-Series A: the perfect time for an ambitious operator to join a fast growth startup.
Role overview
As a Lead Product Designer at Great Question, you will play a pivotal role in leading the design of comprehensive product areas. The work will include a balance of tactical improvements to existing experiences, larger re-designs of existing experiences, and designs for net new capabilities.
This role requires a deep understanding of user experience principles, design taste, product sense, research aptitude, and the ability to work collaboratively across teams to deliver elegant and effective solutions to customer problems that drive our business forward.
What you’ll do
- Lead design work for complex problem spaces from inception to launch
- Help set and raise the bar for design quality
- Work across multiple workstreams, ensuring design consistency and quality
- Collaborate on, or sometimes lead, the shaping of product requirements that you’ll design
- Participate in design critiques and coworking sessions with other designers
- Conduct user research and usability testing to evaluate design decisions
- Collaborate closely with engineers, project managers, and other stakeholders
- Leverage and contribute to our design system
What we’re looking for
- 7-12 years of experience in software product design with a strong portfolio.
- Experience in B2B SaaS working with large enterprise customers.
- T-shaped designers, expertise in one core area of design with strong skills in other areas of design.
- Interest and ability to run research to evaluate your design decisions.
- Excellent communication and presentation skills.
- Proficiency in design and prototyping tools (we use Figma).
- Strong collaboration skills to work with cross-functional partners.
- Strong leadership skills and a passion for user-centered design.
Why join Design at Great Question
- Lead end-to-end designs
- Lead large product areas
- Ship designs regularly
- Dogfood the product you design
- Help shape the design culture
- Help shape and influence the product strategy
- Work where Design is highly valued and baked into operations
- Collaborate with Sales and Success to discover customer needs
Interview process
- Discovery call
- Portfolio review
- Cultural interviews
- Offer
Benefits
- Competitive salary and equity.
- Medical insurance – large company contribution.
- Always remote.
- Education stipends.
- Flexible PTO and holidays.
- Offsites, regular team events, virtual gatherings, and more.
Note, we will only ever contact you over email using a greatquestion.co email address.
